Data Sheet

Five9 Summer Release 2020

Five9 Intelligent Cloud Contact Center Summer Release 2020 introduces Five9 Digital Engagement to help you provide a digital-first omnichannel experience to your customers. We have also added integrations with UC partners Zoom, Microsoft Teams, TetraVX, and Fuze. Summer Release 2020 also includes a large number of customer feature requests across the suite, enhancements to our global voice capabilities, and new APIs that expand integration possibilities and partner ecosystem development.